CRS - Turning Leads into Closings - 8 CE - Discount for CRS Members! - 8:30a - 5:30p

Date and Time: 
Monday, June 19, 2017 - 8:30am to 5:30pm
Lighthouse Knoxville, 6800 Baum Dr, Knoxville, TN 37919
Event Type: 

Please note that due to renovations to the KAAR Education Center, this class will be held at the Lighthouse Knoxville Event Center. Click here for directions.

Whether you are a new agent building your business or an established agent keeping your database fresh, maintaining a flow of potential customers is crucial to your success. Attracting leads is key, but if you don’t have effective systems for converting them into closings, you’re leaving money on the table. This course highlights both traditional and digital approaches to identifying and closing more customers. Instruction and activities cover all aspects of a successful customer interaction experience--attraction, first contact, needs analysis, incubation, conversion, closing, and beyond.

After completing this course, you will be able to:

  • Develop systems for capturing, converting, and tracking leads
  • Implement customer-focused campaigns that highlight consistent touches via various channels
  • Integrate technical tools to enhance the efficiency and responsiveness of your lead management
  • Set priorities for lead conversion and create an action plan for achieving them
  • Topics Covered 
  • Customer Service
  • Technology
  • Systems
  • Lead Generation
  • Communication Skills
  • Client Relationship Management


CRS MEMBERS: Please contact James Holden to receive your discounted price of $99:


Sponsored by:

The Affiliate sponsor for this class is TBD.

The Affiliate Council is comprised of area businesses and service providers who have made a commitment to our real estate community. Affiliate members represent myriad industries and welcome the opportunity to assist Knoxville area Realtors in their business activities. Affiliates sponsor KAAR classes and host special events throughout the year in support of our members.

Please refer to the KAAR Affiliate Directory for a list of these professionals who are committed to actively supporting area Realtors throughout the year.

Instructor: Monica Neubauer, ABR, SRES, GREEN, GRI, CRS, SRS, EPro, NSA Member

The letters behind Monica’s name reflect the education she has received as a Realtor — education relating to working with buyers, sellers, and multi-generational clients.  Monica has been a Realtor in the Nashville TN market since 2002.  She has seen the highs and the lows. Monica has also served on her local Realtor Association as a member of the education, grievance, and professional standards committees. She has also perfomed as a teacher at her local Association and is now a national instructor for the National Association of Realtors (NAR) with the Real Estate Buyer’s Agency Council (REBAC).  She teaches national courses and local continuing ed classes.  Click here to see the list of classes.